Press Release

April 19th, 2011

T-Mobile’s New “Cowboy Phone” Ad Surpasses Suitor AT&T And Verizon Who Are Competing In Neck-And-Neck Race For Most Effective TV Ads In Their Category

LOS ANGELES, CA–April 19, 2011 – Ace Metrix™, the authority in television advertising effectiveness, today revealed the most effective wireless services and device ads to break since January 1, 2011. While T-Mobile’s recent Cowboy phone ad (featuring a Nokia phone) topped all wireless provider ads, Verizon and T-Mobile suitor AT&T demonstrated a neck-and-neck race in ad effectiveness, equally dominating the Top 10 Wireless Provider category with four spots each.

In the wireless device category, Samsung’s “Feel Free” Galaxy tablet ad was the most effective ad since January 1. Category-dominating Apple trailed closely behind with its highly effective iPad 2 ad, which broke during the NCAA Championship game. Four of Apple’s other ads in the top 10 promote the iPhone, and most include a cross-promotion with either Verizon or AT&T.

“The aggressive—and effective—marketing efforts by Apple, AT&T, and Verizon demonstrate the race for marketshare and mindshare within the highly competitive wireless and device categories,” said Peter Daboll, CEO of Ace Metrix. “The absence of marketing activity from Palm is notable, as well as the fact that ads from Sony, Windows/Microsoft, and Blackberry scored lower Ace Scores, ranking outside of the Top 10 Most effective.”

Most Effective Wireless Services TV Ads to Break Since January 1, 2011

Rank Product Ad Message Phone Featured Ace Score*
1 T-Mobile Cowboy Phone Fights Other Phones Nokia 628
2 Verizon Susie’s Lemonade Stand (business services) non-specific 627
3 AT&T Is it a Computer or is it a Phone? Motorola Atrix 622
4 Verizon First Tablet Powered by Android 3.0 Tablet with Android 618
5 Sprint Unlimited is Good HTC 610
6 AT&T Bedtime Stories Characters Travel Non-Specific 607
7 Verizon Fastest Network: Downloading at a Rocket Launch Samsung 603
7 AT&T Surprised by Your Phone Samsung with Windows 603
9 AT&T Man Loses Bet Over Song Date iPhone 596
10 Verizon Beautiful, Intelligent, Genius (Super Bowl 2011) iPhone 595

“One of the most interesting things we found in looking at verbatim remarks from consumers was that they were as impressed with the phones featured in the above ads as the services themselves,” Daboll commented.

Consumers said this about some of the top wireless services ads:

  • Of the #1 T-Mobile ad, which featured a Nokia phone, consumers said: “It made me want the phone;” “Looks like a really cool phone,” and “I really like Nokia phones.”
  • Of the #2 Verizon ad that featured a non-specific smart phone, consumers said: “That’s a cool phone,” and “I love Verizon.”
  • Of the #3 AT&T ad, which featured the Motorola Atrix: “I watched the ad for humor, then my jaw dropped. I want that!” “That phone looks really cool and cutting edge and I like the whole package;” “I want that phone;” “Amazing—I want one.”

Most Effective Wireless Device TV Ads to Break Since January 1, 2011

Rank Product Ad Message Device Ace Score*
1 Samsung Feel Free Galaxy Tablet 650
2 Apple** It Becomes Delightful, Even Magical iPad 2 640
3 Apple Your Favorite Books in Your Pocket iPhone iBooks 631
4 Apple Tablet Computer has Many Uses iPad 628
5 Motorola Future of Mobile Computing Xoom Tablet 620
6 Apple** Easy Apps to Find and Download iPhone Apps 615
7 HP Everybody On :60 613
8 Kindle People Read Throughout the Day Amazon Kindle 607
9 Apple The Large Selection of Games iPhone 603
9 Apple Two is Better than One iPhone 603

*Definition:  Ace Score is the measure of ad creative effectiveness based on viewer reaction to national TV ads. Respondents are randomly selected and representative of the U.S. TV viewing audience.  The results are presented on a scale of 0-950, which represents scoring on creative attributes such as relevance, persuasion, watchability, information, attention, etc. ** Featured during NCAA Championship game

Evident among the verbatim comments from consumers regarding the top three wireless device ads was that the ads were effective in providing new information, creating desire, and garnering attention.

Consumers said this about some of the top wireless device ads:

  • Of the Samsung Galaxy Tablet ad, consumers said, “I did not know Samsung offered this product;” “[The ad] shows what the product can be used for.”
  • Of the iPad 2 ad, consumers said, “It gets the message out that it’s an amazing product;” “I want one. It was informative;” “I WANT THAT!!!!!
  • Of the #3 ranked iPhone 4 ad, consumers said, “Love the iPhone 4. So many possibilities;” “These commercials always catch my attention;” “This ad makes me want to buy the iPhone 4.”

About Ace Metrix
Ace Metrix is the industry authority in measuring and understanding the impact of advertising creative. Through patent-pending Ace Score™ measurement technology, Ace Metrix collects and measures the consumer impact of every nationally breaking TV ad in near real-time. Through its Creative Lifecycle Management™ suite of products, Ace Metrix provides actionable creative analysis, from ideation through real-time in-market performance optimization, to many of the world’s leading advertisers and agencies. Ace Metrix works with leading global advertisers.

For more information, visit www.acemetrix.com
Follow Ace Metrix on Twitter @Ace_Metrix and facebook/AceMetrixInc.

Note: Ace Metrix, Ace Metrix Live, Ace Metrix Mobile, Creative Lifecycle Management, and Ace Score are trademarks of Ace Metrix. Other trademarks are property of their respective owners.

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